Shipping policy

SHIPPING POLICY

We are proud to offer Free Standard Shipping to the United States on all orders. Our goal is to provide you with the best shipping options, no matter where you live.

1. ORDER PROCESSING TIME      
All orders are processed, verified, and packed within 1 to 3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

2. DELIVERY TIME      Contato     shop@giantsmall.shop
Because we work with international suppliers via specialized fast shipping lines, our estimated delivery times are:
* United States: 04 to 10 business days.
* International: 10 to 20 business days.
Please note that these are estimated delivery times and delays may occasionally occur due to customs clearance or carrier transit issues.

3. TRACKING INFORMATION
Once your package is shipped, a shipping confirmation email containing your Tracking Number will be sent automatically to your inbox. Please allow 01 to 03 business days for the tracking status to update in the system. You can track your order directly through our website or via global tracking platforms.

4. CUSTOMS, DUTIES, AND TAXES
For all orders shipped to the United States under $800, all prices displayed at checkout are final. Customers will not be charged any additional customs fees, import duties, or taxes upon delivery. 

5. LOST OR DAMAGED PACKAGES
If your order is lost in transit or arrives damaged, please contact our support team immediately. We will investigate the issue with the carrier and arrange a free replacement or a full refund.

If you have any questions regarding your shipment, please contact us at 

shop@giantsmall.shop